Last updated: 19 October 2026
This Refund Policy explains how refunds and cancellations are handled in relation to NisiHub's platform services and transactions between users.
NisiHub is an online classifieds marketplace focused on the Greek islands.
Under the platform's current settings, basic classified advertisements can be published free of charge.
Since users do not pay NisiHub for these free services, there is no corresponding service fee to refund.
NisiHub enables users to advertise products, properties, vehicles, job opportunities, and other permitted listings.
Unless expressly stated otherwise for a specific service, NisiHub does not act as the seller, process payment for transactions between users, or manage the return of items sold by advertisers.
Requests concerning product returns, cancelled purchases, defective goods, or refunds should be addressed to the relevant seller or service provider.
Applicable rights depend on the nature of the transaction and whether the seller is acting as a professional trader or a private individual.
Nothing in this policy limits mandatory consumer protection rights.
NisiHub may introduce optional paid services such as:
Featured or promoted listings.
Additional advertising visibility.
Professional listing packages.
Subscriptions or other paid platform services.
Before users purchase any such service, the applicable price, duration, features, activation conditions, and cancellation or refund terms should be clearly presented.
Where paid services are offered to consumers, applicable cancellation and withdrawal rights under Greek and European Union law will be respected.
A statutory 14-day withdrawal period may apply to certain distance contracts, subject to the relevant legal conditions and exceptions.
Where a user requests performance of a service during a withdrawal period, any consequences for payment or withdrawal rights will be determined according to applicable legal requirements, including prior information and express consent where necessary.
Users do not automatically lose statutory rights merely because a digital service has been activated.
If NisiHub introduces paid services and a user experiences duplicate billing, an incorrect charge, or a documented failure to deliver a purchased service, the user may contact NisiHub support.
Requests will be considered according to the payment records, the applicable service terms, and the user's statutory rights.
For questions about payments made directly to NisiHub, contact:
Email: info@nisihub.gr
Please include the transaction reference, payment date, purchased service, and a brief description of the problem, where available.
Do not send full payment card information, passwords, or verification codes.
When a refund is approved or legally required, NisiHub will process it in accordance with applicable law and the terms of the relevant payment arrangement.
Applicable statutory deadlines and requirements concerning the original payment method will be respected.
This policy may be updated when new paid services become available or legal requirements change.
Any rights relating to an existing purchase will be considered under the applicable law and contractual terms.
NisiHub
Website: https://nisihub.gr
Email: info@nisihub.gr
Legal operator: [TO BE COMPLETED BEFORE FINAL LEGAL APPROVAL]
NisiHub — Your Island. Your Opportunities.